GRACE guarantees your satisfaction on every product. All GRACE branded products have 12 months warranty. Warranty is effective through the retail where you purchase the product over their particular return policies. Warranties do not apply to products purchased from vendors unauthorized to sell GRACE products.
For products purchased at www.gracetogograce.com we offer:
1 – 30-day money-back return
The product must be returned to our warehouse. You have the option to replace the product at no charge, exchange the product with another product that is of equal value or receive a refund of the purchase price of the product.
2- 12 Months Limited Lifetime Warranty
GRACE waranties all its products against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of purchase. This warranty does not apply to normal wear and tear, damages caused by operating the product outside its intended use, or loss. To make a warranty claim, you must return the damaged product to GRACE and fill up out warranty claim form from: www.gracetogograce/warrantyclaim.
Warranty form will show you your original information registered when you bough. If a valid claim is made during the applicable period, GRACE, at its option, will either (1) replace the product, or (2) exchange the product with a product that is of equal value. A replacement product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement, whichever is greater. Failure to return the original product within 30 days from your claim submission will result in claim canceled.
Failure to return the original product result in warranty invalid. Shipping time and product availability may vary based on changed circumstances or regulation. For limited lifetime warranty products sold in USA Continental, GRACE pays to ship the original product back to GRACE and to ship the replaced product to you if warranty applies.
3 – COMPENSATION OF WARRANTY
GRACE offers a 50% discount in your next purchase like compensation for a inconveniences caused for the defective product returned.
GRACE RESELLERS, AGENTS OR EMPLOYEES ARE NOT AUTHORIZED TO MODIFY OR EXTEND GRACE’S WARRANTIES. GRACE RESERVES THE RIGHT TO CHANGE WARRANTY TERMS AND REMEDIES WITHOUT NOTICE.
The benefits conferred by these warranties are in addition to other rights you may have depending on your country, state or province of residence. Furthermore, some countries, states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties, so the above limitations or exclusions may not apply to you. If any provision of these warranties is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions.