Privacy Policy

/Privacy Policy
Privacy Policy2020-02-17T14:46:32+00:00


Grace Microelectronics Inc. (here in after “Company” or “We”) is committed to the protection and proper use of personal information. Consequently, we have developed this Privacy Policy to establish the information we collect and how we collect, use, disclose and store it. 

For the purposes of this policy, “Personal Information” may include any information that may be used to identify or locate it, such as your name, address, IP address, postal address, contact information, email address or telephone number and other information. Information you can produce. Both federal and state law in the United States define personal information, as do Canadian and other international laws. This Privacy Policy is intended to include the broadest definition. However, recognize that your rights related to Personal Information and the way in which Personal Information is defined differ somewhat from one state to another and from one country to another.

By using or accessing any of the Grace Microelectronics Inc. websites (each of which will contain a link to the latest version of this Privacy Policy) in any way, or when making transactions with the Company by any other means, you acknowledge that you accept the practices and policies described in this Privacy Policy, and you agree that we collect, use and disclose your information in the manner described herein.

Read this Privacy Policy carefully to understand what information the Company collects and how it uses it. If you do not agree with the Privacy Policy, do not use this website or make commercial transactions with the company. We recommend that you check our website frequently to see the current privacy policy and the changes made to it. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. If you use the website or make commercial transactions with the company in any way after any changes to the Privacy Policy have been published, you accept all changes.

  1. Process of collecting data from users or customers

We may collect the personal information you provide us when you access our website, make business transactions with us through a website or otherwise, contact customer service, participate in a promotion, participate in another function from our website that requires your personal information, provides us with comments, suggestions or content and / or provides your information to third-party marketing affiliates, representatives, etc. We only collect information that is necessary for the purposes identified in this document. Please note that we do not control the collection or use of your information by third parties that may provide it to us, and this is subject to their privacy policies.

Part of our data and information collection is completely transparent. This means that you will know when and how it is happening. We can only collect the information you voluntarily provide. If you oppose or limit our processing of certain information of this nature, you may not be able to easily or efficiently use all the functions of the website or interact or make commercial transactions with the Company. By providing us with this information, you expressly accept our collection, use, storage and disclosure of it as explained in this Privacy Policy. This type of information includes, but is not necessarily limited to:

Contact information: as the name; phone number; email address and if necessary, date of birth and social pages.

Preferences: as types of products; product quantities and delivery preferences.

Payment information: such as the type of credit card or other payment systems. Please note that we do not store credit card numbers or related information. All payment processing is done by third parties.

Chat, email, other electronic communications: any personal information that you voluntarily share in your written and electronic communication with us.

Purchase history: as historical purchase records; order numbers; identification of products and quantities in order to facilitate our analysis of supply and demand, to provide you with a more personalized shopping experience, to meet warranty / return claims or to identify and provide promotions that may be of interest to you.

Questions and / or comments: You can contact us with questions you may have, ask about products, request to be contacted and send us comments about the Company and the products. We will process any information you send, publish or provide in the course of these activities to respond to your comments.

Other personal data: we may collect other personal data that you choose to provide. For example, if you sign up to receive marketing emails or other communications related to the Company, you participate in contests, surveys and other promotions related to the Company or the Company’s products, we may collect information about you. We will only collect what you provide voluntarily.

Information from third party platforms: If you access a website or communicate with us using your account or account credentials of a platform / service operated by a third party (for example, Amazon, Apple, AWS, Facebook, Google, Shopify, Twitter , etc.), that publishes content from one of our websites to a social network, or uses various social network functions (for example, the “Like” button), we may process certain third-party information, such as your username , “likes”, location, birthdays, comments and reviews, preferences, scope and influence of the network, and any other information you have provided to third parties in relation to your account. Depending on your account and privacy settings, we may also see the information you publish when using these third parties, whether you are an active customer. We may also collect personal information about you from our external service providers that provide us with electronic commerce and / or related technical support, or services associated with the functionality and purposes of a website and our business transaction and interaction with you. The information that you publish or provide to third parties, as well as the controls surrounding these disclosures are governed by the policies of these third parties.

Device information, records and navigation information: When you visit one of our websites, we may process information about your activities on our website by using technology such as cookies, web beacons, IP address and other tracking technologies, as explained later in this document. This information may contain personal information and statistical information. We may collect device-specific information (such as hardware model, operating system version, unique device identifiers and mobile network information, including your mobile phone number). We can record information about your devices, your software and your activity by accessing or using our website. This information may include IP address, device identification numbers, system activity, location preferences, date and time of transactions. Providing this information is not mandatory and cookies can be deactivated.

Images and monitoring: We can capture images of you, including sound and video, through our closed-circuit television and other security measures in our offices, warehouses, stores and corporate properties. There are no security cameras in private enclosures such as bathrooms, but, where permitted by law, all other public areas may be under monitoring and recording for the purpose of loss prevention and security, and for the protection of our employees and visitors of our properties We may also capture images of you if you participate in corporate-sponsored events or other private or public events.

Advertising data: We may obtain data from third parties that collect data from other sources beyond our control. These third parties may use their own cookies and other tracking technologies. We do not control these third parties and their actions are governed by their privacy policies.

Our collection of other data and information may occur without your express knowledge, but you authorize it. This means that you will not necessarily know when and how it is happening. However, we can only collect the information through your voluntary interactions with us.

A cookie is a small piece of data that a website can send to your browser, which can then be stored on your hard drive so that we can recognize your computer when you return. Cookies also help with various aspects of website performance. You can configure your web browser to notify you when you receive a cookie. However, if you choose not to accept cookies from our website, you may limit the functionality we can provide when you visit our website. Additional general information about cookies and how they work is available at More information about cookies is also provided at the end of this document.

A web beacon (also known as “tracking pixel” or “transparent GIF”) is a clear graphic image (usually a pixel tag) that is delivered through a web browser or HTML email, usually along with a cookie. Web beacons allow us, for example, to monitor how users move from one page within our websites to another, track access to our communications, understand if users have reached our websites from an online ad that is displayed on a third-party website, to measure how the ads were viewed and to improve the performance of the site.

If we cannot associate the information collected from you or your devices, since some may be purely statistical or technical without any identifier or connection with you, personal information is not considered for the purposes of this Privacy Policy. For example, you can use a computer to navigate to a website, and the website can register an entry to the website through a personal computer with Windows 10. This information does not have a direct link with you and cannot be associated with you and, Therefore, it is not considered personal information.

  1. Use of the information collected

We may use or process personal information for any reason permitted by the data protection laws in accordance with this Privacy Policy, including: (1) as necessary to fulfill our contractual obligation to you; (2) as necessary to provide our products or product support services (for example, return, repair, warranty replacement) and provide a more personalized experience; (3) in the normal course of our legitimate business interest, such as product development and research; (4) in compliance with legal and regulatory obligations, and (5) in accordance with your express consent.

We will not sell or rent your personal information. In addition, we will not disclose or share your personal information to any third party, except as described in the following examples:

Family of entities. If necessary, to provide customized products, promotions and product announcements, product support services or communication, we may disclose limited personal data, such as name, email address and date of birth, to our family of entities, including parents, subsidiaries and sisters. entities

Third party affiliates. If necessary, to provide you with our products or product support services, certain information, which may include name, email address, physical address and order histories, may be shared as necessary with authorized third-party affiliates. This is for your benefit so you can get the full benefit of your purchase. If necessary for our marketing, promotion and performance objections, which may include name, address, email address, date of birth and month, and browsing behavior, may be shared, as necessary, with third-party affiliates acting on our behalf or as a service for us, as for the purposes of the e-commerce platform, transactional and marketing functionality, email and product recommendations, product ratings and reviews, website analysis, paid media, marketing and advertising.

Service providers. We can rely on external service providers to host and provide certain features of our websites, to provide us with transaction support and / or product support services, such as payment processing, return / replacement and warranty claims. We only share information that is necessary to complete the transaction. This information includes, as examples, name, address, credit card information, email address and purchase history.

Protection of the company and others. If the Company, in good faith, determines that you have used the service to threaten, harass, intimidate or otherwise deceive you as another person, or in any other way in violation of the law, we may disclose it. Simply, if you try to use the website or buy or use a product by any illegal means, you have no expectations of privacy and we may disclose any information for the protection of the Company and others.

Corporate transactions. If a third party acquires all or substantially all the assets or interests owned by the Company, whether by merger, acquisition, reorganization or otherwise, the Company may transfer its database, including all Personal Information contained therein, to the third.

In accordance with the law, norm or regulation. If required or permitted by law or if, in good faith, the Company believes that such action is necessary to: (1) comply with the law or the legal process; (2) protect and defend the rights and property of the Company or prevent fraud; (3) protect the Company against abuse, misuse or unauthorized use of the Company’s products or services; (4) protect the personal safety or property of its personnel, website users or the public, and / or (5) comply with the tax declaration requirements, then the Company may disclose all the information that is necessary to Include having servers that serve the website automatically identifies a computer by its IP address.

Commercial purposes. If the information is non-personal information (of which individuals cannot be identified and that do not relate to individuals) in aggregate form, and the disclosure is for commercial purposes, such as consultants and advisors to the Company, then we may disclose such data.

Debt collection. To assist in the collection of debts where you have a debt with the Company, the Company may disclose the following as examples, name, address, date of birth, identification number, email address, telephone number, photograph, etc.

Some of our operations, such as customer management, website administration, technical support and / or electronic commerce, can be managed by third parties not affiliated with the Company. These companies may share personal information with their affiliates and with the service providers they hire to perform services related to our website or the operation of our business.}

  1. Protection of the information collected

The company stores all the information in state-of-the-art physical storage facilities and in the cloud. In doing so, the Company uses appropriate physical, organizational and technological measures to protect the personal information it provides against loss or theft, and unauthorized access, disclosure, copying, use or modification. This includes limiting access as necessary and employing two-factor authentication, physical locks, password protection and encryption. It cannot be guaranteed that the electronic transmission of data is secure from access by unwanted recipients and the Company will not be liable for any security breach unless this violation is due to its negligence. Although we are committed to employing reasonable technology to protect the security of our websites and storage sites, even with the best technology, No website is 100% secure. By conducting business transactions with us through a website, you assume the inherent risk of conducting business transactions online. If you prefer to send your order by phone, call us at 888-306-4457.

To offer you our websites, services and products, the Company relies on third-party add-ons and services such as Internet service providers, email service providers and add-ons, calendar, chat add-ons, customer relationship management systems, payment processors and / or credit cards and third-party data storage. None of these providers should have access to your personal information and our credit card processors comply with PCI. However, we cannot guarantee with certainty that unauthorized parties do not have access to the computer and storage systems in which these services are offered. This is an inherent risk to provide any information or conduct any business online. By conducting business transactions with us through the website, you assume the inherent risk of conducting business transactions online.

This privacy policy only applies to the company. The website may include links to the websites of our business partners, suppliers and advertisers, including, for example, payment processors. These other sites are beyond our control. Please note that these websites may collect information about you and operate in accordance with your own privacy practices that may differ from those contained in this Privacy Policy. The Company encourages users to be vigilant when leaving this website and to read the privacy statements of each website they visit that collects personal information. While the Company carefully chooses the websites to link them, this Privacy Policy applies only to the information collected on this Website.

As a rule, we generally destroy all information after a reasonable period if you have not visited one of our websites or have not made commercial transactions with the company.

  1. Contact information

If you have any questions about this Privacy Policy, this website or its offers, or if you have questions or concerns about the collection, use, disclosure, modification or deletion of your Personal Information, send us an email to: using the subject “Privacy Policy”.

  1. Your rights

If you wish to request the deletion of data from any of the afore mentioned uses of personal information, except in the case of legal procedures or when necessary for fiscal and transactional purposes, complete the request form for the elimination of personal information (PID Form). You will find the link that displays this format, at the end of this article.

If you are receiving promotional text messages from Grace Microelectronics Inc. and want to “opt out of receiving them,” send a text message with the word “disable” to — 5X3X5X .– Be sure to send the text message from the number phone number in your account and where you are receiving promotional texts.

If you are receiving promotional emails from Grace Microelectronics Inc. and wish to “unsubscribe” from receiving promotional emails, contact us by email at using the subject: “PRIVACY – PUT ME OUT”

Your subsequent disclosure of personal information cancels any request for exclusion or deletion of previous data. The Company does not discriminate against those who choose not to participate or request the deletion of data. However, these actions can prevent us from providing information and product support services conveniently and efficiently.

  1. Use of Cookies

The use of “Cookies” is a standard practice among Web sites. A Cookie is a small text file that is placed on your computer to uniquely distinguish your visit to a website. Cookies are mostly used to keep a record of specific information related to your activities on a website.

When you visit our Website, we place a Cookie in a directory on your computer’s hard drive. The information collected by Cookies includes the date and time of your visit and your registration information. Cookies offer many advantages for our Website. For example, they allow Grace Microelectronics Inc. to recognize certain information, such as your browser type, so that we can know if you can see certain plug-ins such as Macromedia Flash files. These also allow us to optimize your visit to the Websites based on your previous visits.

Cookies can be permanent or temporary. Grace Microelectronics Inc. uses both temporary and permanent cookies. A temporary or “session” cookie is placed on your computer during your visit to any of our Websites and is deleted when you leave your Internet browser and / or turn off your computer. A permanent or “persistent” Cookie means that the Cookie remains on your hard drive until you delete it. You can delete our Permanent Cookie at any time by following the instructions contained in your browser’s help file, or by contacting the company that provides your browser’s technical support. Grace Microelectronics Inc. does not use cookies to store information such as credit card numbers, social security numbers, or any other high-risk Personal Information.

You can configure your browser to accept or reject Cookies from our Websites. However, disabling or rejecting the Cookies of our Websites could be part of them inaccessible, or it could cause certain websites to not load properly. There are also some services and websites that allow you to visit other websites, including our Websites anonymously. Again, you may be unable to access or use all web pages of the Websites if you use these services or anonymity websites.

  1. Children

The website is not intended or designed to be used by persons under 13 years. It is not intended to be attractive to people under 13 or have any value or use by people under 13. does not collect personal information from any person who knows that they are under 13 years old. If you are under 13 years old, DO NOT TRANSACT WITH US THROUGH THIS WEB SITE OR OTHERWISE, AND DO NOT SEND ANY PERSONAL INFORMATION. IF YOU ARE AMONG 13 AND 17 YEARS OLD, DO NOT USE THIS WEB SITE UNLESS YOU ARE SUPERVISED BY A PARENT / GUARDIAN OR HAVE RECEIVED PERMIT FROM YOUR PARENT / GUARDIAN.